The most flexible and customizable ticketing solution
🏆 Unlimited users, projects and tickets
🎨 Customizable with your logo and colors
⚡ Adaptable to your statuses and business workflows
The ticketing solution you need
Web and mobile access to Agilesk applications
The Agile ticketing solution is available for your computer, tablet or phone, offering full ticket tracking and collaboration features.
Personalized app with your logo and colors
With the customizable Agilesk Mobile app compatible with iOS and Android, you can track your projects and communicate with your team from anywhere.
Customized roles, statuses and ticket types
Customize your access roles, request types and statuses according to your preferences, and take full control over access to different actions according to your needs.
Settings and data secured and backed up
In addition, ensuring the highest level of security and confidentiality for your data, our servers also offer the possibility of regularly backing up your settings, projects and tickets.
Unlimited users, projects, tickets and documents
Give yourself the ability to access an unlimited amount of users, projects, requests and documents. Despite the increase in the number of elements, maintain effective management and a clear understanding of the evolution of your activities.
Configurable workflow and management rules
You can configure your work processes according to different roles and request types, from a single centralized location. This way, all tickets will be subject to the steps you have previously defined.
Email and Mobile notifications for each activity
Optimize team collaboration by enabling email and mobile notifications whenever your teammates @mention you or contribute to tickets that pique your interest.
Display in views: Dashboards, Gantt, Kanban ...
It is possible to observe your tickets in various ways, such as Kanban, Calendar and Gantt, in order to obtain an overall vision of requests and deadlines.
Cloud or On-premise, Dashboards, Gantt, Kanban mode and which suits you
It’s extremely easy for you to take advantage of Agilesk’s features by hosting it on the cloud, taking into account the specific needs of your IT team, or by implementing it on your own internal infrastructure.
How to manage your projects, users and tickets with Agile
What our customers think
“Agilesk Mobile has allowed us to collaborate effectively with our teams in the field”
Céline March – Event planning manager
"We use Kanban every day for our daily meeting to see all of everyone's tasks at a glance
Meriem Saliano – Project manager in construction
"Thank you for your daily support, we got started with the tool very quickly and it clearly made it easier for us to manage tasks and schedules."
Mika Jean – Logistics manager
Getting started with agilesk
Rapid and tailor-made implementation of the Agilesk ticketing solution
Analysis of business workflow and functional and technical needs
We organize functional analysis workshops with the objective of gathering your professional demands and nuances, constructing visual flow charts and use cases to establish workflow regulations, and producing comprehensive functional and technical specifications.
Custom installation and settings
Starting from detailed specifications specific to your needs, we install a version of your Agilesk ticketing solution on the hosting you have chosen, and we provide the necessary settings to adhere to the business rules you have requested.
User Training and Technical Support
After the initial setup phase, we offer training workshops taught by business agility specialists to help familiarize your users with Agilesk Web and Mobile. Additionally, we will assign you a dedicated support agent who will assist you throughout the duration of your choice.
24/7 technical support
We prioritize your experience on Agilesk, which is why it is of utmost importance for us to offer top-notch assistance to address any inquiries you may have. The support for your Agilesk ticketing solution is available in various packages tailored to your needs, scale, and financial resources.
Interactive online training courses
Improve the way you work with Agilesk’s free online training portal. Courses consist of concept-focused videos, guided hands-on exercises to apply what you learn, and knowledge checks to help adopt your Agilesk ticketing solution.
30-day free trial
Get a rewarding experience by evaluating the full capabilities of the Agilesk mobile app. Take the time necessary to develop your projects, invite users, integrate requests and tasks, assign them, and visualize everything in the form of a Gantt chart, Kanban board and a plethora of personalized reports.